Governing Body
The Playgroup answers to a Management Committee, chaired by the Revd Ola Franklin. The committee meets a minimum of three times per year (see Terms Dates & Diary for details of the next meeting)
It is at these meetings that decisions are taken which determine policy and set direction for the Playgroup.
If you have any ideas that you feel would improve the Playgroup, or concerns that you would like addressed, you can raise them with a member of the Playgroup team or a Parent representative who will ensure it is raised at the meeting.
Anyone may apply to be a Parent Representative when a vacancy arises.
Complaints Policy
We hope you will not find it necessary to complain, but should you have a concern or query about your child, please in the first instance discuss it with the Playgroup Manager, Delia Ware.
If it is felt that the complaint should be taken further, a meeting of the Parent, Playgroup Manager and Chairperson (Pauline Bolding) and/or a member of the committee should be arranged outside the normal Playgroup hours – to discuss freely the matters of concern.
If you are still not satisfied with the outcome you can contact Ofsted at the following address:
Early Years
OFSTED
Royal Exchange Buildings
St Ann's Square
Manchester M2 7LA
TEL NO: 0300 123 1231
All complaints are recorded and kept in our complaints folder.
Print 